National Helpline Hours
June: Counselling and Support Helpline will be available from 6am – 2am AEST, 7 days a week.
From September GriefLine will be a 24hour service, 7 days a week
Griefline provides free counselling services and support to anyone experiencing grief loss and or trauma Australia wide.
GriefLine is a free national counselling and support telephone, SMS and video service. We offer confidential 7 days a week phone and telehealth counselling and support to people experiencing grief, loss and/or trauma. Our counselling support also provides early intervention and prevention of mental health difficulties which may compound a person’s experience of grief, loss and trauma. GriefLine is available nationally inclusive of remote, regional and rural communities, in addition to all metropolitan regions, Australia wide. GriefLine has free telehealth (video counselling), SMS counselling and phone counselling available.
You can contact GriefLine and speak with one of our trained and experienced volunteers on 1300 845 745. They will provide you with skilled interventions, compassion, empathy and an opportunity to work with your experience of grief, loss and trauma. If you are requiring further support, other than a ‘one-off call’, GriefLine also has 6-8 session programs.
There are presently two types available: You can work with a trained volunteer with your grief, loss and/or trauma and you can also work with a trained volunteer working with your Insomnia (70% of people experiencing grief, loss and trauma also experience insomnia as a result of their experience of grief, loss, trauma or associated mental health symptoms, including anxiety and depressive symptoms).
GriefLine offers 7-days a week counselling and support services nationwide. Our online counselling services include telehealth (video counselling) and SMS counselling. These options broaden the way we can connect with you, so we can provide you with the skilled support, counselling, compassion and tools to assist you. These services are confidential and free to all who are experiencing any type of grief, loss and/or trauma. You may choose online counselling or a combination of online and SMS counselling – whatever works best for you
GriefLine also offers the 6-8 sessions ‘Grief, Loss and Trauma’ Program and ‘Insomnia’ [link to above] Program via telephone, SMS counselling and video counselling. (coming soon) In order to access these services, please call us on 1300 845 745 and speak with one of our trained volunteers.
In addition to this, GriefLine also offers online moderated forums (for people experiencing any type of grief, loss or trauma) and also forums, for people supporting a person who has experienced loss or grief of any kind. This creates the opportunity for anyone, in remote, rural, regional or metropolitan areas across Australia to share their experiences with each other. This service is available every Tuesday 10am – 12midday and Thursday from 2pm – 4pm. Click here to see how to join and details for the moderated forum.
GriefLine offers 7-days a week counselling and support services nationwide. Our phone counselling sessions are confidential and free to anyone who is experiencing grief, loss or trauma. Our trained and skilled volunteers are here for you and are ready to listen when you are ready to talk. They are skilled, compassionate, supportive and will provide you with tools and skills and walk alongside you during this time of grief and loss.
Whether you want a ‘one off’ phone counselling session or some further support with our 6-8 session programs, please call us on 1300 845 745 and speak with one of our trained and skilled volunteers.
You are welcome to either utilise the one-off calls, where you may connect with us on a monthly (or more) basis or you may choose to work more intensively with the same counsellor and work with your experience of grief, loss and trauma over 6-8 sessions. Everyone is different and experiences grief, loss and trauma differently with each individual and there is no right or wrong way to manage what you are experiencing.
GriefLine services are only made possible by the skilled efforts of the highly trained volunteer counsellor teams The volunteers come from all walks of life but with a common commitment to the field of grief, loss, trauma and mental health. Our volunteers undergo intense training and attend monthly professional development sessions, peer group supervision and are provided with regular and planned professional supervision and debriefing when required.
Our volunteer training is focused on working with the impact of grief, loss and trauma on a person’s well-being. GriefLine is committed to the knowledge that there is no right or wrong way to grieve and that everyone’s journey and their experience of grief is individual and singular.
If you would like to speak to one of our trained volunteers about your experience of grief, loss or trauma please call GriefLine on 1300 845 745.
If you are interested in volunteering at GriefLine, please contact us here
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