The first responders to grief who remain by your side.
Many people don’t know how to respond to grief and loss, whether their own or others. We are the frontline first and ongoing responders to grief for hundreds of Australians every day.
By being present for you in a safe space, we help you find courage through your grief and discover hope and healing after loss.
In addition to our national toll-free helpline, our website offers grief and loss information and support resources, including online forums and wellbeing practices, and the opportunity to connect through our weekly check-in call service.
Phone Counselling and Support
Our compassionate telephone counsellors are available 6am to midnight, 7 days a week. It’s free to call and you can call as many times as you need to.
Our skilled telephone counsellors will listen without judgement and can provide you with tools and coping strategies to support you during the healing of your grief and loss.
Call our national toll-free helpline now 1300 845 745
Online Forums
Seeking support but don’t want to speak to a telephone counsellor yet? Our online moderated forums, are an alternative to telephone counselling, and are a safe space to connect, give and receive support.
Griefline offers online moderated forums for people experiencing grief and loss, isolation and loneliness, along with dedicated forums for people facing stressful or traumatic events such as natural disasters and the impact of the COVID-19 pandemic. This creates the opportunity for anyone, in remote, rural, regional or metropolitan areas across Australia to share their experiences with each other.
Sign up here
Grief and Loss Resources
In addition to our free telephone counselling services and online forums, the Griefline website is filled with psychoeducation resources to help you understand and navigate your experience with grief and loss.
Our Grief and Loss Resource Hub is a space for help-seekers to read stories and articles about the very real human experience that is grief and loss. It is a place to find information and coping strategies, as well as wellbeing resources such as mindful meditation and other self-care tools.
I Am Experiencing
Here we are exploring grief and loss and the impact these experiences can have on our mental health in episode #1 of the @batyraus Conversation Lab. 💻🔬
Featuring Griefline’s Community and Partnerships gun Amanda and the delightful Sally from @goodmourningpodcast
they cover everything from lived experience, tips on how to cope and the importance of language when addressing grief.
All culminating into a very powerful and insightful conversation.
🙂🙏🤗
Find the link to watch/listen to the conversation in our GL X batyr Highlights, or visit our Facebook page.
#gettoknowgrief #griefawareness #griefhealing #griefandloss #griefsupport #griefforums #griefconversation #griefhealing
When the @batyraus team reached out to Griefline a few months ago we were both surprised and humbled.
Surprised - that they know who we are 😲
Humbled - because they appreciate and respect what we do 🤗
So it was without hesitation that we agreed to participate in their Conversation Lab; a positive space to explore various topics and nuances of mental health with experts (like us!), cultural influencers and people with lived experience.
It is our privilege to contribute to the first topic in this new series which explores grief and loss.
We have spent several weeks helping the wonderful team at Batyr prepare information and resources to share with you - about grief and loss and how it can impact our mental health.
To provide a bit more context around why we partnered with Batyr on this project, Batyr is a for purpose organisation with a vision that all young people are engaged in positive conversations about mental health and empowered to reach out for support when needed.
Batyr work tirelessly to smash the stigma surrounding mental ill-health and empower young people to reach out for support. They create communities that support young people’s mental health and wellbeing.
So why did Batyr choose Griefline? Because in the last 12 months, we have received over 8,000 calls from people aged 18-34 seeking support for grief and loss. This age group is also our fastest growing demographic, representing over 43% of total users on our website.
We agree with Batyr that grief isn’t spoken about enough and that by opening up the conversation we can support each other through all types of grieving processes, so that ultimately, we all feel less alone.
Here are some practical tips we shared with Batyr for people experiencing grief, advice on how to support loved ones who are grieving and more information about where you can get support.
Shout out to the incredibly talented and compassionate Batyr team who have been an absolute pleasure to work with. How amazing are these graphics they have created for us to share?
Need to talk? Reach out to our grief and loss support team:
Call - 1300 845 745 (6am to Midnight AEST)
On this day each year, we observe World Suicide Prevention Day.
It is an opportunity for us to work with our peers who share our vision for reducing the incidence of mental ill-health in Australians by having courageous conversations about suicide and suicide prevention with our community.
Today we also address the stigma attached to suicide and the impact it has on people bereaved by suicide. Let us be aware of the labels society applies to a person who ends their life, as well as the rejection, shame, or blame extended to the survivors.
Let us reach out a steady hand of support to those who feel they can no longer carry this weight by themselves.
If you have lost someone to suicide, and want someone to talk to, call Griefline on 1300 845 745 to speak to one of our compassionate volunteer telephone supporters.
Alternatively, if you are worried about someone, you may wish to reach out to:
Suicide Call Back Service on 1300 659 467
StandBy - Support after Suicide on 1300 727 247
If you’re feeling overwhelmed or having difficulty coping or staying safe, call Lifeline on 13 11 14
If your life is in danger, call 000
#WorldSuicidePreventionDay #WSPD2021 #suicideprevention #suicidebereavement #grief #griefsupport #griefandloss #griefawareness #gettoknowgrief
@lifelineaustralia
@standbysupport
Today, and every day, our helpline volunteers practice what @ruokday work so hard to promote - which is to encourage Australians to be help-givers, and to have a meaningful conversation with someone who is struggling with life.
For the vast majority of people calling for support on our helpline, they are not OK. And so today we also pay our respect to those courageous people who do reach out to ask for help.
Life’s ups and downs happen to all of us. Don’t wait until someone’s visibly distressed or in crisis to ask them how they’re really going.
Make a moment meaningful and ask. Are they really OK? Ask them today. Learn how at www.ruok.org.au #aretheyreallyOK
@ruokday is an important event on the Griefline calendar both for our community and our amazing volunteer-led team.
For the community, it’s an opportunity for us to remind them that we care, that they’re not alone and that they can call upon us whenever they need to.
For our team, it’s a reminder to check in on themselves, because supporting people in their grief can take an emotional toll, and having access to a range of information and resources to draw upon when things get tough is paramount.
That’s why this #RUOKDay we’ve invited our volunteers, staff and board to come together for an online ‘refresher’ event to learn more about having courageous conversations with their friends, family and peers who need support getting through difficult times in their lives.
Thanks to the incredibly resourceful team at RUOK Day, we’ll be sharing a presentation on how to equip ‘help-givers’ in supporting a person who is struggling with life. We’re also throwing in some pop culture trivia to brighten everyone’s lunchtime (thank you for the vouchers @crust_pizza )!
Do you know how the people in your world are really going? How about your work colleagues? Sometimes it's hard to tell. Learn how to ask at www.ruok.org.au
Your genuine support can make a difference.
#RUOK #aretheyreallyOK
Image: “Ambiguous loss:
A loss that is confusing or lacks closure, leaving a person searching for answers. Sometimes the cause of complicated or delayed grief, and often resulting in unresolved grief.”
In the recent @guardianaustralia article ‘Complex and quite ambiguous loss’: what Covid has done to our mental health’, Melbourne psychologist Chris Cheers attributes the emotional effects of the COVID pandemic to grief, caused by a complex and ambiguous loss.
And he points out that the situation is made worse because the personal support networks like friends and family that would usually help someone through grief have seemingly disappeared, either due to lockdown or compassion fatigue.
They are views we wholeheartedly agree with at Griefline. Many people are unaware that their feelings of confusion, sadness, anger, lethargy and despair are legitimate grief responses to a loss that is insidious and unpredictable.
But in these times of unprecedented uncertainty there are some things every Australian can be sure of:
Griefline’s Toll Free Helpline is available every day of the year from 6am to midnight.
Our telephone support volunteers are trained in all forms of loss, including ambiguous loss.
They offer unfailing compassionate support to every person no matter where they live.
Call 1300 845 745.
#gettoknowgrief #griefawareness #ambiguousloss #complexgrief #complicatedgrief #griefandloss #griefsupport #griefcounselling #helpline
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