Demand for our services continue to rise as people adjust to “COVID-normal” lives. Callers may experience delays when attempting to connect with our telephone counsellors. We recommend you check out our online resource hub which contains valuable grief and loss information, tools and coping strategies to support your healing.

We understand grief.

We listen with compassion, and without judgement.

Griefline has been supporting Australians in their grief for over 30 years. We provide space to be heard, without judgement or labels, and offer you hope and healing after loss.

Our compassionate telephone counsellors are available 7 days a week, 365 days a year. It’s free to call and you can call as many times as you need to.

Griefline is available nationally inclusive of remote, regional and rural communities, in addition to all metropolitan regions, Australia wide.

In addition to our helpline, our website offers grief and loss information and support resources, including online forums and wellbeing practices, and the opportunity to connect through our weekly check-in call service. 


Phone Counselling and Support

It is free and confidential to speak with one of our trained and experienced volunteers. They are here for you and are ready to listen, without judgement, when you are ready to talk.

Our telephone counsellors are skilled and compassionate and will provide you with tools and coping strategies to support you during the healing of your grief and loss.

Call 1300 845 745

Online Forums

Seeking support but don’t want to speak to a telephone counsellor yet? Our online moderated forums, are an alternative to telephone counselling, and are a safe space to connect, give and receive support.

Griefline offers online moderated forums for people experiencing grief and loss, isolation and loneliness, along with dedicated forums for people facing stressful or traumatic events such as natural disasters and the impact of the COVID-19 pandemic. This creates the opportunity for anyone, in remote, rural, regional or metropolitan areas across Australia to share their experiences with each other.

Sign up here

Grief and Loss Resources

In addition to our free telephone counselling services and online forums, the Griefline website is filled with psychoeducation resources to help you understand and navigate your experience with grief and loss.

Our Grief and Loss Resource Hub is a space for help-seekers to read stories and articles about the very real human experience that is grief and loss. It is a place to find information and coping strategies, as well as wellbeing resources such as mindful meditation and other self-care tools.

Learn more


  • This is so unexpected
  • I thought I would feel fine
  • I can't stop thinking about what happened


  • Coping with loss
  • I feel shocked and numb
  • I feel empty 


  • What is trauma
  • What are the signs and symptoms of trauma
  •  Working with trauma

Coping with Grief

  • Symptoms of grief
  • Tips to cope
  • Tips to support others

Natural Disasters

  • COVID-19
  • Fire
  • Drought

Financial Loss

  • Redundancy
  • Unemployment
  • Tips to cope

Relationship Loss

  • Separation and Divorce
  • Loneliness & Isolation
  • Family Violence


  • Changes in your sleep cycle
  • Trouble getting to sleep
  • Trouble staying asleep

Loss of a Pet

  • Losing a companion animal
  • Tips to cope

Major Changes

  • Major life transitions and change
  • Separating from things beyond our control
Australia has been ravaged by a spate of natural disasters in the past 18 months including bushfires, floods and destructive storms. If you have been directly affected, you may be feeling distressed and overwhelmed, so please reach out for support. Our online forums are a safe space to connect with others and leave messages of support, hope or guidance to those experiencing grief and loss resulting from natural disasters.