Grief Counselling

Griefline provides free counselling services and support to anyone experiencing grief loss and or trauma Australia wide.

GriefLine is a free national counselling and support telephone, SMS and video service. We offer confidential 7 days a week phone and telehealth counselling and support  to people experiencing grief, loss and/or trauma. Our counselling support also provides early intervention and prevention of mental health difficulties which may compound a person’s experience of grief, loss and trauma. GriefLine is available nationally inclusive of remote, regional and rural communities, in addition to all metropolitan regions, Australia wide. GriefLine has free telehealth (video counselling), SMS counselling and phone counselling available.

You can contact GriefLine and speak with one of our trained and experienced volunteers on the respective state hotline numbers. They will provide you with skilled interventions, compassion, empathy and an opportunity to work with your experience of grief, loss and trauma. If you are requiring further support, other than a ‘one-off call’,  GriefLine also has 6-8 session programs.

There are presently two types available: You can work with a trained volunteer with your grief, loss and/or trauma and you can also work with a trained volunteer working with your Insomnia (70% of people experiencing grief, loss and trauma also experience insomnia as a result of their experience of grief, loss, trauma or associated mental health symptoms, including anxiety and depressive symptoms).

Online Counselling

GriefLine offers 7-days a week counselling and support services nationwide. Our online counselling services include telehealth (video counselling) and SMS counselling. These options broaden the way we can connect with you, so we can provide you with the skilled support, counselling, compassion and tools to assist you. These services are confidential and free to all who are experiencing any type of grief, loss and/or trauma. You may choose online counselling or a combination of online and SMS counselling – whatever works best for you

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GriefLine also offers the 6-8 sessions ‘Grief, Loss and Trauma’ Program and ‘Insomnia’ [link to above] Program via telephone, SMS counselling and video counselling. (coming soon)  In order to access these services, please call us on the respective state hotline numbers and speak with one of our trained volunteers.

In addition to this, GriefLine also offers online moderated forums (for people experiencing any type of grief, loss or trauma) and also forums, for people supporting a person who has experienced loss or grief of any kind. This creates the opportunity for anyone, in remote, rural, regional or metropolitan areas across Australia to share their experiences with each other. This service is available every Tuesday 10am – 12 midday and Thursday from 2pm – 4pm. Click here to see how to join and details for the moderated forum.

Phone Counselling

GriefLine offers 7-days a week counselling and support services nationwide. Our phone counselling sessions are confidential and free to anyone who is experiencing grief, loss or trauma. Our trained and skilled volunteers are here for you and are ready to listen when you are ready to talk. They are skilled, compassionate, supportive and will provide you with tools and skills and walk alongside you during this time of grief and loss.

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The 6-8 sessions  ‘Grief, Loss and Trauma’ Program and ‘Insomnia’ Program are available via phone counselling. (coming soon)

Whether you want a ‘one off’ phone counselling session or some further support with our 6-8 session programs, please call us on the state number hotline and speak with one of our trained and skilled volunteers.

You are welcome to either utilise the one-off calls, where you may connect with us on a monthly (or more) basis or you may choose to work more intensively with the same counsellor and work with your experience of grief, loss and trauma over 6-8 sessions. Everyone is different and experiences grief, loss and trauma differently with each individual and there is no right or wrong way to manage what you are experiencing.

Grief Counselling

GriefLine services are only made possible by the skilled efforts of the highly trained volunteer counsellor teams The volunteers come from all walks of life but with a common commitment to the field of grief, loss, trauma and mental health. Our volunteers undergo intense training and attend monthly professional development sessions, peer group supervision and are provided with regular and planned professional supervision and debriefing when required.

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Our volunteer training is focused on working with the impact of grief, loss and trauma on a person’s well-being. GriefLine is committed to the knowledge that there is no right or wrong way to grieve and that everyone’s journey and their experience of grief is individual and singular.

If you would like to speak to one of our trained volunteers about your experience of grief, loss or trauma please call GriefLine on the respective state hotline number.

If you are interested in volunteering at GriefLine, please contact us here

Experiences of Grief

  • What am I feeling?
  • This is so unexpected
  • I expected this but it feels so different to what I thought
  • I thought I would feel fine
  • I can't stop thinking about what happened
  • I feel better now
Find Out More

Symptoms of Grief

  • Symptoms of grief
  • Tips to cope
  • Tips to support others
Find Out More

Coping with Loss

  • I need help with my thoughts and emotions
  • I feel shocked and numb
  • I feel like there is a hole in my life at times - how do I change that
  • I feel empty sometimes, what helps with that
Find Out More

Natural Disasters

  • COVID-19
  • Floods
  • Fire
  • Drought
  • Acts of terror
  • Tips to cope
Find Out More

Experiencing Trauma

  • What is trauma
  • What are the signs and symptoms of trauma
  •  Working with trauma
Find Out More

Dealing with Insomnia

  • Changes in your sleep cycle
  • Trouble getting to sleep
  • Trouble staying asleep
Find Out More

Pet Bereavement

  • Losing a pet
  • Symptoms of grief
  • Tips to cope
Find Out More

Financial Loss

  • Retrenchment
  • Unemployment
  • Bankruptcy
  • Poverty
  • Tips to cope
Find Out More

Relationship Loss & Trauma

  • The end of a relationship or divorce
  • Separation
  • Family violence
  • Loneliness & Isolation
  • Types of Relationship Trauma or Loss
  • Symptoms related to relationship loss and/or trauma
Find Out More

Major Transitions in Life

  • Four types of transition
  • Tips on transition
Find Out More

Find out more about the EAST Toolkit method for managing stress associated with Grief, Loss and/or Trauma