Supporting grieving Australians for almost 40 years
At Griefline, we are dedicated to helping individuals navigate the complexities of grief and loss. For nearly four decades, we have provided free, accessible support and resources to people across Australia - anytime they need us.
Griefline operates under the governance of SANE Australia, strengthening our foundation while ensuring our services remain compassionate, community-centred, and grounded in evidence-informed care. Our mission and support remain unchanged: to be here for every person experiencing grief, loneliness, or loss.
We are committed to normalising grief by having courageous conversations and supporting individuals and communities to grow from loss.
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How we ensure excellence
- Evidence-based practices: All our programs are grounded in the latest grief and bereavement, mental health research and industry standards.
- Comprehensive training: Our counselling team and volunteers receive best-practice training, monthly professional development sessions, and access to recorded resources for ongoing learning.
- Supportive supervision: We prioritise regular supervision and peer debriefing to ensure our team is supported in their vital work.
- Strong governance: Forward-thinking governance structures guide our adaptability and responsiveness to community needs.
- Advocacy and engagement: We work with policy and decision-makers to shape services that effectively support emotional and mental well-being on a national scale.