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Volunteering at Griefline

Join Griefline's vibrant volunteer community, the cornerstone of our organisation, devoted to assisting tens of thousands of individuals each year.

Volunteering at Griefline can be a rich and rewarding experience for people seeking to contribute to improving community wellbeing.

As a volunteer, you’ll play a vital role in our national toll-free helplines like the Griefline Grief Support Helpline and the G’day Line, as well as contribute to our online forums.

Here, you’ll create safe spaces where individuals can freely navigate and articulate their grief or sense of loneliness, fostering a compassionate environment free from judgment. 

Griefline volunteers are compassionate individuals who are fully trained in grief and loss. They are people of all ages, from a variety of backgrounds, who have a breadth of personal experience. Non-judgemental, they are all exceptional listeners.

We are now accepting expressions of interest for the 2024 volunteer intakes. 

Many of our volunteers have lived experiences with grief and loss. Some are studying to become counsellors or mental health practitioners, while others are community members who are driven to support others through their experiences of grief and loss.

Griefline volunteers need to be prepared to commit to a 3-hour shift each week for at least 12 months after completion of their training for the Helpline.

“Being a volunteer at Griefline is an integral part of my life and is my way of giving back to the community. I have over the years volunteered in different roles and capacities and Griefline is different. Every time I volunteer, I get the privilege to support someone in their time of need, to be part of their journey. I have an opportunity to use my skill set, my experience to empower and help others.”
Griefline telephone support volunteer

Want to know more about what it's like to volunteer at Griefline?

Visit our Volunteer Spotlight page where we showcase the stories and experiences of Griefline volunteers.

Comprehensive training and learning experience

Griefline requires all telephone support and online forum volunteers to complete our evidence-backed Grief and Loss and Addressing Loneliness training programs, meticulously crafted and led by seasoned clinical health experts. These comprehensive learning experiences equip participants with the requisite knowledge and competencies crucial for aiding individuals seeking help.

Our training extensively covers the theoretical aspects of grief and loss, loneliness and social isolation, delving into practical applications essential for assisting callers and online forum users effectively.

Accessible through an online platform, the program encompasses self-paced learning modules and live workshops conducted via Zoom, fostering interactive and immersive learning experiences.

This invaluable training opportunity requires a $600 investment, granting participants access to Griefline’s evidence-backed program that empowers volunteers to make a significant impact in addressing loneliness, social isolation, and supporting individuals coping with grief and loss.

Volunteer expression of interest

Our 2024 volunteer intakes are:



Griefline values its volunteers and considers the recruiting, interviewing, selection and supervision of each participant to be of great importance.

Benefits of becoming a Griefline volunteer

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