Online forums

To register for the Griefline Online Forums click on ‘Registration’ in the Online Forums drop-down menu (see screenshot below): 

On the Registration page, fill out your details in the text boxes with the *Asterix. It is recommended that online forum users create a strong password for your online safety on the forums.

Please read the Griefline Online Forums Terms of Service, Privacy Policy and Griefline Community Rules. Once you have read and understood the above, checkmark the box if you agree and accept the conditions.

Once you have completed the forum, click ‘Join Griefline forum’.

You will receive a confirmation email once you have registered to verify and activate your account. If you did not receive this confirmation email, please check your spam/junk folder as the email may have been sent there. You will have to activate your account via this email before using the online forums.

If you are having issues with logging into the online forums, you may be entering the incorrect log in information. There are two components to logging in, your username and your password.

1. Your username is the email address or special name you chose to uniquely identify yourself when you first registered for the online forums
2. Your password is the secret word or phrase that you entered when you first registered for the online forums. Can’t remember your password? Go to question the next FAQ for troubleshooting tips.

When you incorrectly type your password and click ‘Log In’, this allows you to reset your password by clicking on the ‘Lost your password?’ link that appears beneath the Log In button. Refer to the screenshot below:

Once you’ve clicked on the link, you will be prompted to enter your username or email address. Refer to the screenshot below.

You will receive an email to reset your password. Please check your junk/spam folder if you did not receive the email. Once received follow the prompts to reset your password.

To log in to the online forums, click the Online forums tab in the main website navigation, then select Login from the dropdown menu. Refer to the below screenshot:

You will then be redirected to the Login page as shown in the below screenshot.

Enter your username and password, then click the ‘Log In’ button.

1. Once you log into the online forums, you can create a topic on the forums. To access the forums, click on the ‘Forums Homepage’ in the ‘Online Forums’ drop-down menu.

   

   Once you have entered the Forums Homepage, scroll down to the bottom of the page to view the different forums.

   

   Click on a forum you would like to participate in.

   Once you have clicked on a forum, scroll down to the end of the page to create your own Topic:

   

   To create a main post:

   1. Type in the title of your Topic.
   2. Type in the content of your Topic in the large text box.
   3. Optional: tick ‘Notify me of follow-up replies via email’ if you wish you to be notified of when you receive a reply.
   4. Once you have completed your Topic, click ‘Submit.

To reply to a post from another online forum member:

1. Click on a post you want to respond to (see screenshot below)

2. Scroll down to the end of the page, to create your reply.

3. In the large text box, enter your response to the current post.

4. Optional: tick ‘Notify me of follow-up replies via email’ if you wish you to be notified of when you receive a reply.

5. Once you have completed your reply, click ‘Submit’.

If you would like to cancel your Griefline online forums membership, you can do so by emailing the Griefline Online Community at [email protected]

Information on cancelling your Online Forums membership

You may cancel your membership at any time.  By doing so, you understand and agree that we may retain your personal information for up to six months from the date of your request and that all activity associated with your account that was generated prior to the date of your cancellation request will remain permanently on the Website (for example, your posts in the forums will not be deleted).