Free grief support call
Book a 20-minute call with a specially trained Griefline telephone support person.
Our grief support team members are trained to hold space for you no matter where you are in your grief experience and ensure that you feel welcomed, connected and accepted.Â
You get to choose a day and time that fits into your schedule from the calendar provided.
Your grief support call is with a compassionate person who will listen to you, and encourage you to explore and express your grief, without judgement.
Are you ready to talk?
We are ready to listen.
Book a free 20-minute call with a specially trained Griefline telephone support person.
Book a call nowHow to book a free grief support call
- Click the Book now button. You will be redirected to calendly.com/griefline
- Select a day on the calendar and the available time slots will appear.
- Select a time you would like to book a call.Â
- Complete the information required to confirm your grief support call booking.
What happens next?
- You will receive a confirmation email with the day and time of your grief support call.
- A reminder email will be sent to you one (1) hour before your grief support your call.
- At the time of your scheduled call, a Griefline telephone support person will call you on the phone number you provided at the time of booking.
- 30-minutes after your grief support call, we will send you a follow up email to check in with you, and invite you to share your feedback about your call experience.
Book a grief support call with an interpreter
Telephone support is still available if you do not speak English.
Griefline has access to a free automated telephone interpreting service provided by TIS National. To find out how to book a grief support call with an interpreter click hereÂ
Are you ready to talk?
We are ready to listen.
Book a free 20-minute call with a specially trained Griefline telephone support person.
Book a call nowIf you are experiencing crisis, or are worried about yourself or someone else, please contact Lifeline by phoning
13 11 14 or by texting 0477 13 11 14
Kids Helpline is available 24/7 to support young people aged between five and 25, call 1800 551 800
Frequently asked questions
At the time of your booking, a Griefline-trained telephone support volunteer will phone the telephone number you provided.Â
Grief Support Calls are around 20 minutes in length and are a space where you can express and explore your grief. Â
Our grief support person will help you find coping strategies, and to recognise the strength you have within to face your grief. They may also direct you to additional support tools and resources while you navigate your grief.Â
The Griefline phone number 03 9935 7400 will be displayed when we call.Â
If there is no answer, the volunteer will try again five (5) minutes later. If there is no answer on the second attempt, you will need to schedule another grief support call.Â
Your contact details (name, email address, phone number) are only used for the purposes of confirming and making the grief support call. Â
State and reason for booking a support call are only used for planning and reporting purposes.Â
You can read more about Griefline’s privacy policy hereÂ
Grief support calls are kept to around 20 minutes to enable Griefline volunteers to support as many help seekers as possible. You’re able to book another call or contact the Helpline if you feel you need it.Â
State and reason for booking a support call are only used for planning and reporting purposes.Â
You can read more about Griefline’s privacy policy hereÂ
While grief support calls are intended to be a one-off support call to help you find coping strategies, and to recognise the strength you have within to face your grief, you are welcome to book in another call or calls if you feel you need it.Â
You can also call our Helpline for grief support. Â
You can request an interpreter when making your grief support call booking.Â
Interpreting is provided free of charge from the Translation and Interpreting Service (TIS). Grief support calls with an interpreter are allocated 30 minutes.Â