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Free grief support call

Book a 20-minute call with a specially trained Griefline telephone support person.

Our grief support team members are trained to hold space for you no matter where you are in your grief experience and ensure that you feel welcomed, connected and accepted. 

You get to choose a day and time that fits into your schedule from the calendar provided.

Your grief support call is with a compassionate person who will listen to you, and encourage you to explore and express your grief, without judgement.

Are you ready to talk?

We are ready to listen.

Book a free 20-minute call with a specially trained Griefline telephone support person.

Book nowOther options

How to book a free grief support call

What happens next?

Are you ready to talk?

We are ready to listen.

Book a free 20-minute call with a specially trained Griefline telephone support person.

Book nowOther grief support options

Frequently asked questions

At the time of your booking, a Griefline-trained telephone support volunteer will phone the telephone number you provided. 

Grief Support Calls are around 20 minutes in length and are a space where you can express and explore your grief.  

Our grief support person will help you find coping strategies, and to recognise the strength you have within to face your grief. They may also direct you to additional support tools and resources while you navigate your grief. 

The Griefline phone number 03 9935 7400 will be displayed when we call. 

If there is no answer, the volunteer will try again five (5) minutes later. If there is no answer on the second attempt, you will need to schedule another grief support call. 

Your contact details (name, email address, phone number) are only used for the purposes of confirming and making the grief support call.  

State and reason for booking a support call are only used for planning and reporting purposes. 

You can read more about Griefline’s privacy policy here 

Grief support calls are kept to around 20 minutes to enable Griefline volunteers to support as many help seekers as possible. You’re able to book another call or contact the Helpline if you feel you need it. 

State and reason for booking a support call are only used for planning and reporting purposes. 

You can read more about Griefline’s privacy policy here 

While grief support calls are intended to be a one-off support call to help you find coping strategies, and to recognise the strength you have within to face your grief, you are welcome to book in another call or calls if you feel you need it. 

You can also call our Helpline for grief support.  

You can request an interpreter when making your grief support call booking. 

Interpreting is provided free of charge from the Translation and Interpreting Service (TIS). Grief support calls with an interpreter are allocated 30 minutes. 

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