GriefLine is almost totally dependent on its volunteers to deliver a service that provides a caring and listening ear to our grieving callers.

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Volunteering at Griefline

Thank you for expressing interest to volunteer with us at GriefLine. Volunteering at GriefLine requires you to participate in our four all day evidence-based program in order to volunteer and to provide counselling and/or support to callers nationwide.

We are delighted that the course is very popular and increasingly, people are interested in grief, loss and trauma.

Loss and grief course

Below are the upcoming dates for our GriefLine training:

  • OCTOBER 2020: 4th, 11th, 18th & 25th
  • FEBRUARY 2021: 6th & 7th and 13th & 14th

Grief & Loss Training Course Feedback

I would highly recommend the training to others. It was great and I learnt so much. The training was an invaluable experience.
Kaya has such a beautiful way with people.It was a joy to spend four days with her! I love the way the learning was scaffolded and built upon throughout the four days. Key messages were reinforced as new learning was added.
Very insightful session. The knowledge from this training can be used in my work

The course is a 48 hour program presented by qualified senior clinical health professionals, allowing you the opportunity to learn a variety of evidence based best practice clinical skills to your role in telephone, video and SMS counselling. Inclusive of the four day program, we are also rolling out training in Mental Health First Aid as part of your course (you receive a nationally accredited certificate). There is no cost for the Mental Health First Aid training, GriefLine covers the cost of this.

If you are interested in becoming a telephone counselor to volunteer with us at GriefLine, could you please identify which course you would like to enroll yourself into ASAP to ensure you do not miss out on a place. Once you have done this, could you also please complete the following:

1. Send through your resume (with two referees attached) to admin@griefline.org.au

2. Send through a current police check to admin@griefline.org.au

3. Complete Volunteer Expression of Interest here

GriefLine’s Loss and Grief Course also includes a percentage of non-volunteers from a variety of professions, and people participating to further their own education.

The cost of the course:

The cost of the course is $400 and is heavily subsidised by GriefLine to ensure that it is affordable. Payment is needed one month prior to course commencement, to ensure spots are filled and to confirm your position in the training. More information on the requirements of volunteering with us will be sent out should you wish to complete the training. If you have any further questions, please do not hesitate to ask.We look forward to hearing from you.

Warm regards,
Kaya Latage CEO GriefLine

Register here

Volunteer reflection on the new direction of GriefLine

Hi Kaya,

I would like to express how wonderful it feels to be a part of this new, strong and focussed direction you have been steering our organisation and team towards. I truly admire and appreciate how you truly have and do continue to maintain an unwavering warmth, kindness and very generous space amidst the unpredictable, unexpected, external factors that have presented amid this atmosphere of necessary rapid change. I have seen the bigger picture of what you are about and what you have been working selflessly and tirelessly towards achieving for our GL organisation and indeed the community at large and it excites me to see and be a part of this plan. I also know how incredibly busy you have been and continue to be, since joining the GL team in May last year and I just want you to know how happy, confident and indeed very safe and secure I feel in your leadership hands. I really appreciate how you have been steering us, educating us, mentoring us, holding us, and supporting us with the aim of equipping and empowering us all towards these necessary new systems, which will accommodate the rapidly changing tapestry of our ever-moving societal terrain. With so much appreciation and gratitude

Kindest regards

Mary (last name withheld -Volunteer) 2020