Privacy collection statement

Griefline is committed to protecting the confidentiality, security and privacy of personal information you provide to us.

The types of information that may be collected as a result of your use of this Website are;

  • the name of the network domain from which you accessed the internet;
  • the date and time you accessed the Website;
  • the internet address of the website from which you linked directly to the Website;
  • the pages you accessed while visiting the Website;
  • the type of device from which you accessed the Website; and
  • the location from which you accessed the Website.

We will not make any attempt to identify you or your browsing activities from the collection of this information.

If you choose to register your details on our Website then some personal information will be recorded which may include your;

  • full name;
  • email address; and
  • phone number.

In this case, your personal information may be used for the following purposes;

  • respond to your request for information and resources;
  • respond to your enquiry regarding volunteering for Griefline;
  • respond to your newsletter sign-up; and
  • engage in direct marketing activities via email.

If you choose to register as a member of the Griefline Forums, then some personal information will be recorded against your user profile including your;

  • full name;
  • date of birth;
  • postcode; and
  • email address.

In this case, your personal information may be used for the following purposes;

  • disclosure to emergency services or mental health crisis assessment teams when it is necessary to lessen or prevent a serious or imminent threat to an individual’s life, health or safety, or a serious threat to public health or safety;
  • meet our Website management needs (for example, by enabling you to become a member of the Forums); and
  • provide services to you (such as moderating our online community to keep you safe).

Griefline has a Privacy Policy which outlines in more detail how we collect, store and use your personal information. You may view Griefline’s Privacy Policy here.

In this privacy statement, “Griefline” means Griefline Community and Family Services Inc. (ABN 34129399173) and “we” and “us” refer to Griefline, and “our” has a similar meaning. “Website” means the website located at www.griefline.org.au.  “Griefline Forums” means the online moderated forums accessible through the Website including the Grief and Loss, Loneliness and Isolation, First Responders and Natural Disasters Forums.