Supporting grieving clients/co-workers
Themes covered in this program include:
- How to prepare yourself before comforting grieving colleagues/clients.
- Effective communication with grieving colleagues/clients, including: guidance on active listening, empathy, and providing emotional support, what to say and what not to say.
- Information on what people leaders and their team members should consider when providing support for a grieving colleague.
- The importance of self-care while supporting others who are grieving and how to recognise the signs of your own distress.
- Explore different self-care tools and techniques you can adopt to help manage your wellbeing while supporting others.
Learning intentions
- Greater resilience within the workplace
- Improved communication skills
- Greater empathy within the leadership team
- Streamlined support processes
- Awareness of self-care techniques that can support the workplace holistically
This course is designed for
- Managers and supervisors
- Human Resources personnel
- Employees and volunteers
- EAP providers
- Organisational leaders
- Health and safety personnel
