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Supporting grieving clients/co-workers

Themes covered in this program include:

  • How to prepare yourself before comforting grieving colleagues/clients.
  • Effective communication with grieving colleagues/clients, including: guidance on active listening, empathy, and providing emotional support, what to say and what not to say.
  • Information on what people leaders and their team members should consider when providing support for a grieving colleague.
  • The importance of self-care while supporting others who are grieving and how to recognise the signs of your own distress.
  • Explore different self-care tools and techniques you can adopt to help manage your wellbeing while supporting others.

Learning intentions

  • Greater resilience within the workplace
  • Improved communication skills
  • Greater empathy within the leadership team
  • Streamlined support processes
  • Awareness of self-care techniques that can support the workplace holistically

This course is designed for

  • Managers and supervisors
  • Human Resources personnel
  • Employees and volunteers
  • EAP providers
  • Organisational leaders
  • Health and safety personnel

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