Phone Counselling

GriefLine has been providing free telephone counselling and support services since 1981 and is Australia’s only dedicated grief and loss phone counselling and support service.

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GriefLine offers 7-days a week counselling and support services nationwide. Our phone counselling sessions are confidential and free to anyone who is experiencing grief, loss or trauma. Our trained and skilled volunteers are here for you and are ready to listen when you are ready to talk. They are skilled, compassionate, supportive and will provide you with tools and skills and walk alongside you during this time of grief and loss.

Accepting the reality of any loss can be challenging and many people find the best way to work with their feelings is to share that with someone they trust.

Griefline provides confidential telephone counselling and support services to anyone in Australia, as GriefLine is now a national telephone counselling and support service. Our skilled, empathetic and trained volunteer counsellors are here to actively support and work with you in managing and working with your experience of grief and loss. Our services are available Australia wide, inclusive of remote, rural, regional and metropolitan Australia at no cost to the caller via our local state hotline numbers as seen on our contact us page. We are open 7 days a week, 365 days a year. 

Our telephone counsellors can provide counselling and support in relation to your experience of grief and loss, inclusive of the following areas:

  • Bereavement
  • Relationships
  • Family violence
  • Suicide
  • Chronic illness
  • Terminal illness
  • Unemployment
  • Natural disasters
  • Pet bereavement
  • Farming hardship
  • First responders
  • Sexual abuse
  • Climate change
  • Bush fires
  • COVID 19
  • Economic hardship and financial anxiety
  • Mental health concerns
  • Migrant and refugee support
  • Carer support
  • Isolation or loneliness
  • New job
  • Moving house

Or any other experiences which have resulted feelings, thoughts or sensations of grief, loss and/or trauma.