About Us

GriefLine manage Australia’s only dedicated loss and grief national telephone counselling service, providing anonymous support and specialist counselling services to individuals and families.

We deliver responsive, evidence-based and personalised services for individuals, families and community groups. Online counselling is also available nationally.

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Governance and Leadership

Kaya Latage
Chief Executive Officer

Kaya has more than 20 years professional and academic experience working across a broad range of health, welfare, mental health, education and disability services. Throughout her professional career, her passion and commitment has been to lead, develop and implement innovative evidence based best practice programs across a number of organisations. Kaya is a recipient of the 2019 Australian & New Zealand Women’s National Leadership Scholarship.

She holds a number of academic qualifications including Graduate Diploma Psychology (University Southern Queensland), Graduate Diploma Psychology (Honours) (Victoria University), Diploma Business Governance (Institute of Company Directors). Kaya has also achieved a Bachelor of Arts and Bachelor of Social Work (Melbourne University), Graduate Diploma in Family Therapy (Swinburne University) and Master of Psychoanalysis (audited).

Nicky Mackie

Nicky Mackie

Nicky is an Internationally recognised Executive Business Coach, Speaker, People Management Consultant and Business Process Expert.

Nicky partners with the decision makers of an extensive network of small to large businesses across Australia and New Zealand.

Nicky empowers leaders to solve immediate business issues and accelerate business growth through thought leadership that improves business performance and leverages an organisations talent.

Nicky actively supports CEOs, Managing Directors and business leaders to create growth platforms that maximises the talent of their people and opportunities in the market.

Louisa Smith

Louisa is the Marketing and Development Manager of Digital Marketing Agency, Zib Digital

In addition to this, Louisa is an educator, coach and mentor to aspiring digital marketers and consultants. Louisa has 20 years in media and advertising with experience in sales, account management and marketing operations and is a founding member of Defining Beauty Through Breast Cancer, supporting young women aged 20-45 years with beauty and wellbeing advice during their cancer journey

Throughout her 20 years’ experience, Louisa has created campaigns that inspired business growth for starts-ups, small businesses and big brands. A creative thinker and strong communicator, Louisa’s true passion and purpose lie in using her skills to nurture the success of heart-centred social entrepreneurs and enterprises.

Rebecca Malka

Rebecca is a qualified Social Worker with a passionate commitment to the field of grief, loss, trauma, mental health and their relationship with each other. In addition to this, Rebecca also works part-time as a volunteer counsellor at GriefLine, inclusive of her work with GriefLine’s PoliceLine, providing counselling and support via telephone, SMS and video counselling to people who have directly been witness to a sudden and unexpected death. Rebecca also has a keen interest in policy development and has been involved in the development of innovative approaches to interventions in the field of grief, loss and associated trauma.

Sarah Godfrey

Director and founder of Psychology service, Moving Mindsets.
Coaching Psychologist, speaker and author.
Psychologist and supervisor.
Facilitator of masterclasses in Human Skills and Change Management.
Chair of Australian Psychological Society Bentleigh Peer Development Group (5 years)
Board Member for Allied Health Initiative-Monash Division G.P
Co-founder of Monash University Student Psychological Society.
Representative for the Victorian College of Forensic Psychology.
Representative on the board of the Victorian Australian Psychological Society.

Sue Chadwick

Sue has 25 years’ experience working throughout the property industry and with a degree in Business (Property), Sue has a wealth of knowledge across all sectors across the property industry. Sue has also worked as a financial counsellor within the not for profit sector, in addition to working with government and corporate organisations. A good communicator and negotiator, Sue is focused on delivering strategic and project management solutions to organisations.

Veronica Barbetta
GriefLine - Secretary

Managing Partner, Finances, 20-year career at NAB. Prior boardexperience

Cindy Joffe
Non-executive Director

General Manager, JewishCare, Quality & Innovation

Wendy Starkey
Non-executive Director

General Manager, People & Culture, JewishCare

Achievements & Awards

Victorian Honour Roll of Women Inductee – Catherine Cini

Citizen of the Year – Kathy Wells – City of Glen Eira

Community Group of the Year – GriefLine Services Inc. – City of Glen Eira.

Certificate of Appreciation – GriefLine Services – Tobin Bros Foundation

Awarded 20 years of service – National Association for Grief and Loss (Vic) Inc. – Vic Branch

Victorian Honour Roll of Women InVoluntary Community Support Award – National Association for Loss and Grief (Vic) Inc. – Vic Branch

Chamberlain Foundation

Ambassadors for GriefLine
Sue Foley – Manager, Bendigo Bank Murrumbeena