Supporting grieving clients/co-workers

Themes covered in this program include:

• How to prepare yourself before comforting grieving colleagues/clients.
• Effective communication with grieving colleagues/clients, including: guidance on active listening, empathy, and providing emotional support, what to say and what not to say.
• Information on what people leaders and their team members should consider when providing support for a grieving colleague.
• The importance of self-care while supporting others who are grieving and how to recognise the signs of your own distress.
• Explore different self-care tools and techniques you can adopt to help manage your wellbeing while supporting others.