Griefline
Healthdirect Australia Logo: Trusted Information Partner, providing government-funded health information for Australians.

Helpline 1300 845 745

8am to 8pm: 7 days (AEST)

Contact us

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Need support?

If you need help coping with grief, or would like to support someone you care about experiencing loss and grief, you can connect with a number of our free services below.

1300 845 745

National helpline
Speak to a specially training telephone support volunteer 8am to 8pm, 7 days a week (AEST/AEDT) *

Online forums

24/7 forums
Our online forums are a space for you to express and explore your grief with others in a peer-led environment.

Corporate and general enquiries

For corporate and general enquiries, please fill out the form below.  Enquiries are monitored during business hours only, 9am to 5pm Monday to Friday (AEST/AEDT).  As we receive a high volume of enquiries, we will reply as soon as we can. 

Please note:

  • Griefline is not accepting direct student placement applications. Students seeking experience can submit an expression of interest to become a volunteer here.
  • To be informed about employment opportunities, follow our LinkedIn profile or subscribe to our newsletter.
  • Please note, we do not accept unsolicited requests to publish external blog posts or articles on our website.

Enquiries

For corporate and general enquiries, please complete the form below.

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Feedback

Griefline welcomes your feedback regarding our organisation, programs and services. Your feedback will help us to build better services to support people experiencing grief and loss.  

Every formal complaint will be acknowledged within two (2) days of receipt and investigated. Griefline’s Complaint Policy is available here or by contacting [email protected]

There are several ways to share your feedback or make a complaint:  

  1. Fill out the feedback and complaints form below: 
  2. Send us an email to [email protected] 
  3. Write us a letter: SANE, PO Box 1226, Carlton, VIC 3053 
  4. Take part in a satisfaction survey or program evaluation run by SANE or one of our partner organisations. 

Postal address

PO Box 1226 Carlton VIC 3053.

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