Griefline
Healthdirect Australia Logo: Trusted Information Partner, providing government-funded health information for Australians.

Service Enquiries
1300 845 745

Weekdays (Mon–Fri):
10:00am – 8:00pm AEST/AEDT

Griefline is now part of SANE Australia. Find out more here.

Contact us

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Need support?

Our service enquiries team are here to help you access grief and loss support, navigate SANE Australia services and find trusted information and resources.

1300 845 745

National helpline
Speak to a specially training telephone support volunteer Weekdays (Mon–Fri): 10:00am-8:00pm AEST/AEDT

Online forums

24/7 forums
Our online forums are a space for you to express and explore your grief with others in a peer-led environment.

Corporate and general enquiries

For corporate and general enquiries, please fill out the form below.  Enquiries are monitored during business hours only, 9am to 5pm Monday to Friday (AEST/AEDT).  As we receive a high volume of enquiries, we will reply as soon as we can. 

Please note:

  • Griefline is not accepting direct student placement applications. Students seeking experience can submit an expression of interest to become a volunteer here.
  • To be informed about employment opportunities, follow our LinkedIn profile or subscribe to our newsletter.
  • Please note, we do not accept unsolicited requests to publish external blog posts or articles on our website.

Enquiries

For corporate and general enquiries, please complete the form below.

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Feedback

Griefline welcomes your feedback regarding our organisation, programs and services, your feedback will help us build better services to support people experiencing grief and loss.
 
Griefline is now part of SANE Australia. Feedback and complaints about Griefline programs and services will be managed under SANE’s Feedback and Complaints Management Policy.
 
SANE’s complaints policy is available here or be contacting [email protected]

 

There are several ways to share your feedback or make a complaint:  

  1. Fill out the feedback and complaints form below: 
  2. Send us an email to [email protected] 
  3. Write us a letter: SANE, PO Box 1226, Carlton, VIC 3053 
  4. Take part in a satisfaction survey or program evaluation run by SANE or one of our partner organisations. 

Postal address

PO Box 1226 Carlton VIC 3053.

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