Post-lockdown Support For Victorians

Lockdown has affected everyone. There are many support resources available.

Griefline volunteer telephone counsellors are available from 6am to midnight, 365 days a year. Our resource hub and online forums are accessible online 24 hours a day, 7 days a week. Below is a list of specialised services that can help you to find professional help, financial support or a community group to join. Whether you or someone you know is experiencing difficulty, never hesitate to ask for help.

Health Services

Taking care of your physical and mental health can seem daunting. It often requires seeking help from a healthcare professional. Luckily getting support doesn’t have to cost you anything. With Medicare you can claim up to 20 sessions with a mental health professional each year. Medicare can also cover the full cost of a social worker or a visit to your doctor. Visit Services Australia for more information.

Emergency Assistance
If you need help urgently, call 000 for emergency assistance from the Police, Fire or Ambulance services. Available 24 hours a day, 7 days a week.

Call 1300 60 60 24 for professional health advice from a nurse. NURSE-ON-CALL is a phone service for non-urgent healthcare guidance. Available 24 hours a day, 7 days a week.

Mental Health Services Near You
Visit Victoria’s Mental Health Services website to find mental health services in your area.

Find a Healthcare Service
Visit the Health Direct website to find a healthcare service near you.

Support Groups & Services

Sharing your story with people who have gone through similar experiences can be a source of strength and comfort. Finding a support group can help you to connect with like-minded individuals, learn from their stories and understand your own.

Pregnancy & Parenthood Support
PANDA (Perinatal Anxiety & Depression Australia) provides support and resources for those affected by anxiety and depression during pregnancy and the first year of parenthood. The PANDA National Helpline is available on 1300 726 306 from Monday to Saturday, 9:00am – 7:30pm.

Domestic Violence Resource Centre
The Domestic Violence Resource Centre (DVRC) has a range of support groups that provide people with a safe environment to discuss their experiences and learn from each other. DVRC also has resources, counselling and training services to help those with experience of domestic violence.

The Salvation Army
The Salvation Army is a Christian charity group that provides a wide range of services for people experiencing hardship or injustice. Visit their website to see the full list of resources and services they offer for people in need.

Support Group Hub
Visit the Victorian government’s Better Health website for a comprehensive list of support groups and services available in Victoria.

Financial Assistance

If you are experiencing financial hardship as a result of the coronavirus there is help available. Below is a list of the main programs and resources available for those in need of financial assistance.

The JobKeeper Payment is government assistance of up to $1,200 per fortnight for employers to help cover the cost of employee wages. JobKeeper is set to scale down to a maximum of $1,000 per fortnight from 4 January 2021 until it expires on 28 March 2021.

JobSeeker is financial help for those over the age of 22 who are looking for work, or are unable to work for a short time due to sickness or injury. The fortnightly JobSeeker payments range in amount depending on your personal circumstances. The extended eligibility that was granted due to COVID-19 will end on 31 March 2021.

Extreme Hardship Support
The Extreme Hardship Support Program for Victorians has been extended to October 2021. The Department of Families, Fairness and Housing (DFFH) has funded Red Cross to deliver this program by providing financial assistance, information and referrals to Victorians who are experiencing significant hardship as a result of the coronavirus pandemic, but who do not have access to Commonwealth income support (including JobSeeker and the Temporary COVID Disaster Payment).

Applicants apply through a portal on the Red Cross website, or a dedicated phone line 1800 855 240.

Other Financial Assistance
Visit the Victorian Health and Human Services website for a full list of financial support available for people and business affected by COVID-19.

Community Groups

One of the biggest challenges of lockdown is coping with social isolation. A community network can help you to adjust to life after lockdown and to meet people with similar interests and experiences.

Rotary network
Rotary is a global network connecting people in the community through shared interests and goals. Visit the Rotary website and apply for membership to be connected with a club that fits your passion and perspective.

Men’s Shed network
The Australian Men’s Shed Association (AMSA) is one of the country’s largest community development organisations for men. The Men’s Shed network provides practical support, specialised services and resources to promote the wellbeing of men and the prevention of social isolation.

Community Network Hub
Visit the Newcomers Network for a comprehensive list of networks, groups and communities available in Victoria.

Griefline Online Moderated Forums

Griefline offers online moderated forums for people experiencing grief and loss, isolation and loneliness, along with dedicated forums for people affected by stressful or traumatic events such as natural and human disasters. This creates the opportunity for anyone, in remote, rural, regional or metropolitan areas across Australia to share their experiences with each other.

Our online moderated forums are an alternative to telephone counselling, and are a safe and confidential space to connect, give and receive support.

Visit to view the different forums we have available.

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